A California librarian is urging librarians to complain to Amazon over issues with privacy and advertising in Amazon’s new Kindle ebook lending program for libraries. “In our greedy attempt to get content into our users’ hands, we have failed to uphold the highest principle of our profession, which is intellectual freedom,” she argues in a 10-minute video. (Read the transcript here):
Kindle has allowed Amazon to harvest all of this borrowing data, so it’s an instant violation of all of our privacy policies … [I]f they’re using a Kindle, Amazon’s keeping friggin’ everything. And we haven’t told people that, and we need to tell people that.
She argues Amazon’s retention of your reading history may violate, for example, California’s Reader Privacy Act, and she also complains that the check-out and renewal process include unacceptable promotional content about Amazon’s for-sale ebooks. Though she owns a Kindle and loves ebooks, she’s urging librarians to speak up.
“How do you tell people, ‘Well this great device that works really well, and it’s the smoothest check-out process of any device or format that we offer here in the library – but it violates your privacy, it jeopardizes your intellectual freedom, and, you know, it might kinda be against state law, but I’m not really sure.’ How do you say that to people? But I think it’s important for us as library staff to figure out a way to say it to people, because it’s our job to stand up for their privacy and their reading rights, even when they don’t know when that they’re in jeopardy.”