Sign of the times? Claire Gordon writes on AOL Jobs:
After 30 years, “People Greeters” will no longer welcome Walmart customers with a “cart and a smile.” Four months after Walmart got rid of its night-shift “People Greeters,” the big-box retailer is moving its day-shift greeters inside the store. Walmart claims it’s all in the name of better customer service, but the announcement has left some greeters uncertain about the future of their jobs.
Jerome Allen has greeted morning shoppers at Walmart for five years, the last two at a supercenter in Fort Worth, Texas. He heard through the grapevine that the store was reassigning its night-shift greeters, but was surprised when the store manager called him into his office on Thursday, and told him that there would be no more door greeters at all.
Allen’s new position, which begins Feb. 6, will be to stand in “high traffic” areas of the store, ask customers if they need any assistance, and direct the flow of traffic. Allen doesn’t think his new position will be particularly useful. The store, he said, already has a full roster of employees manning the floor, who are required to ask nearby customers if they need any help, as dictated by the “10-foot Rule.” …
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