‘Outside-Insourcing’: Royal Bank of Canada Employees Replaced with Lower Paid Foreign Workers

image courtesy physis3141

Outsourcing jobs to lower-paid workers in lesser developed countries (LDCs) has been a standard practice of big business for some time. Now, the Royal Bank of Canada is beginning the process of “outside-insourcing.”

At the end of April, 45 tenured employees of the Royal Bank of Canada will be terminated and replaced with immigrants from India who have arrived in Canada since the start of the year. The to-be fired employees are currently training their lower-paid replacements in how to do their jobs, one of their last official duties before being let go. RBC currently outsources some call center responsibilities to India, however, the jobs in question cannot be performed remotely, which is why the bank has used Canada’s liberal immigration laws to import non-Canadians to work on-site.

The new workers were recruited by IGATE, which specializes in importing workers from LDCs to developed countries so companies can replace their higher-paid workers with employees who have lower salary expectations. According to the CBC, IGATE plans to aggressively expand its operations in Canada in the coming years as more companies seek to rid themselves of pricey Canadian laborers.

The workers also said they were not offered jobs with iGATE and were told this “realignment” might expand to affect more of the bank’s 57,500 employees in Canada.

“We were told this is almost like a pilot project,” the unnamed employee said.

“I am certain this isn’t an isolated incident,” Moreau said. “I know that iGATE has a very aggressive plan to grow their business over the next few years, and that’s going to be at the expense of Canadian citizens who are working.”

In March, 55,0000 jobs were lost in Canada and the nation’s unemployment rate surged to 7.2%.

37 Comments on "‘Outside-Insourcing’: Royal Bank of Canada Employees Replaced with Lower Paid Foreign Workers"

  1. BuzzCoastin | Apr 7, 2013 at 7:37 pm |

    the bank’s 57,500 employees in Canada
    should immediately withdraw their money from that bank
    maybe stick it in BitCoins
    but they won’t
    to-be fired employees are currently training their lower-paid replacements in how to do their jobs
    nothing wrong with being fired by a known financial parasite
    but for god’s sake do some damage on the way out

    • Daniel Gill | Apr 7, 2013 at 8:26 pm |

      They’re a shitty bank anyway. I withdrew my account quite a long time ago after what I thought was shitty service. I prefered TD bank but no longer use them because I am a Concordia student and I need to use Desjardins

      • BuzzCoastin | Apr 7, 2013 at 8:31 pm |

        the next step
        drop out of Concordia
        & enter into a program of higher education
        that enables you to live free
        and not as a serf for da man

        • Rhoid Rager | Apr 7, 2013 at 10:10 pm |

          Agreed. I was a UOttawa PhD student until about a month ago. I was also an RBC ‘client’ until last December until I washed my hands of both of them. Don’t want my PhD anymore, and I certainly as fuck don’t want my RBC business anymore. I look at dropping out of skool and the banking system as about the only damned thing I can do to throw a wrench in the gears.

          • BuzzCoastin | Apr 7, 2013 at 10:35 pm |

            it’s a good start
            next steps:
            figure out how to grow food
            raise animals
            generate power
            associate with those who are also so inclined
            these skills are the skills of liberation

          • Rhoid Rager | Apr 7, 2013 at 10:45 pm |

            Already progressing with that. Have 12 layers. Picking up 20 more in May. Cultivating 2 acres for veggies, barley, chicken feed, soy and other miscellaneous crops–some really interesting, others simply nutritious. Looking at a dairy cow for summer of 2014, if the civilization makes it til then.

          • BuzzCoastin | Apr 7, 2013 at 10:51 pm |

            great job! yer ahead of me on the chickens
            trying to get bees down first
            also will be planting mulberry for silk works for chicken feed
            I’ve got enough things to learn & do
            to keep me busy for the next 20 years, collapse or not
            planning on being sustainably self-sufficient
            in 5 years or less

          • Rhoid Rager | Apr 7, 2013 at 10:59 pm |

            Right on. I’m doing bees this summer too. Russian bred. Italians don’t do well in Ottawa-area climate. I’m building a top bar bee hive for myself and a neighbour (sharing is an important skill to be relearned!). Got 1 1/4″ pine for outside walls. They need good insulation to winter here. Top bar is easy. All you need to tend the hive and extract the honey and wax is a bread knife and two buckets (top one with holes).

          • Bluebird_of_Fastidiousness | Apr 8, 2013 at 12:15 am |

            That’s a good size flock. Do you keep any particular breeds?

            I like heavy, duel-purpose birds. I’m especially partial to my Delawares as all round rockstars, but I like my Buckeyes better for their combs in the Wisconsin winter.

          • Rhoid Rager | Apr 8, 2013 at 12:45 am |

            Well Wisconsin winters probably aren’t too much different from Ottawa. -25 to -30C at the lowest. The 12 we currently have are New Hampshire Xs, but we’re getting 5 different breeds next month with four birds each. From drunken memory the breeds are Americauna (for pretty blue and green eggs), barred Plymouth rock, white sussex, white leghorn and Rhode Island Red (the commerical breeds). Also gonna get 30 broilers with 10 dual-purpose mixed in. I was gonna try slaughtering them myself. Don’t like the idea of someone keeping a bird in a cage for a couple of months and then irreverantly killing them all for me. I want the blood on my own hands so I know the value of the meat that goes in me.

          • If there are Amish in your community you may approach them to do your slaughtering for a share of the meat. Some groups of Amish will cut a deal with you where you bring the birds or livestock and they do the butchering.

            They’re as shrewd as anyone else, so pay attention to the details of the deal.

            Also, if you haven’t yet settled on what you’re going to rely on for power, allow me to suggest you look into the Listeroid engines. I’m currently researching them for a friend who lives off grid and is tired of the vagaries of solar.

            Here’s a couple of links to get you started:



          • Rhoid Rager | Apr 8, 2013 at 8:33 am |

            Thanks for the tip!

          • Bluebird_of_Fastidiousness | Apr 8, 2013 at 4:41 pm |

            I love our Americaunas. We have a lot of types of chickens, and I think they’re the prettiest. The green eggs are neat and help to sell our eggs.

            I wholeheartedly endorse the home slaughter ethic. So many reasons to do it. Not only is it more honest, it’s inevitably cleaner because you care more. I’ve cooked my home slaughtered chicken rare without incident. Sashimi grade chicken.

            Speaking of immigrant labor, the slaughter industry is very very well known for its use and abuse of immigrants. Doing so abets managers to violate so many food and labor laws that I shutter when people order their hamburger rare in a restaurant. Not alot of illegal whistleblowers out there. Be the change, right?

          • emperorreagan | Apr 8, 2013 at 9:37 am |

            Jealous. I’m just doing small scale vegetable square-foot type vegetable gardening to offset buying that and stockpiling grain/beans. Being vegetarian simplifies things somewhat for me. In a true collapse of civilization, I would add insects and resume fishing/eating fish to supplement what I could grow, but the lack of space to grow grain troubles me.

    • Rhoid Rager | Apr 7, 2013 at 10:07 pm |

      I was thinking the same thing when I read that today. For fuck’s sake do some damage on the way out. Train the new Indian recruits to actually balance loans to deposits held in reserve. That would be a revolution. RBC is one of the more evil banks in Canada.

  2. Haystack | Apr 7, 2013 at 8:16 pm |

    NY State currently uses an (American) outsourcing company to process income taxes. The workers are generally temps making $7.75/hr, and this is for handling of sensitive material.

    The idea of outsourcing to foreigners is eventually going to become outmoded as workers in the “1st world” gradually learn to accept slave wages.

    • Ittabena | Apr 7, 2013 at 8:41 pm |

      Seems to be the direction, doesn’t it?

      • Rhoid Rager | Apr 7, 2013 at 10:14 pm |

        But back-tracking on wages generally has a poor effect on public morality. Expect more civil unrest.

        • Ittabena | Apr 8, 2013 at 9:03 am |

          I’m sure, with all the money that’s been wasted on both sides of the border, that they have that factored in though. Makes you wonder if that is the true goal.

  3. Daniel Gill | Apr 7, 2013 at 8:19 pm |

    This is the end of their bank.

    • Ittabena | Apr 7, 2013 at 8:40 pm |

      Well, that would be justice in a small way, wouldn’t it? But remember our huge bail out? Barclays got some of it. Royal Bank, is this something HM Government has an interest in? Or is it just a name?

      • Rhoid Rager | Apr 7, 2013 at 10:20 pm |

        RBC got a bail out of over $25 billion in 2008 from the CDIC (tax-funded and proportionally larger than TARP). RBC is the biggest bank in Kanada. Fuck them, they’re going down.

  4. emperorreagan | Apr 7, 2013 at 8:43 pm |


    It side steps the problem of an aging population – importing workers reduces the leverage of employees.

    It also saves the banks problems with whistle blowers – if you’re not a citizen and your immigration status depends on your job, you’re not going to report fraud, theft, etc. The business model gets an extra layer of insulation from question.

    • Rhoid Rager | Apr 7, 2013 at 10:13 pm |

      This is 90% desperation and 10% genius. Wait until they start grabbing deposits. What they don’t mention in the above article is that RBC has posted record profits for the past 2 years or so. Their balance sheets have been so inflated with unimpeded loans that there is no way they can manage this. Cost-cutting and liability-quashing is the best they can do. There is absolutely no more way to make a buck from fraud anymore. What a shame! LoL.

      • emperorreagan | Apr 7, 2013 at 11:03 pm |

        Maybe someone will take advantage of this instance of the emperor wearing no clothes to shiv him.

        • Rhoid Rager | Apr 7, 2013 at 11:11 pm |

          The emperor needs a dirty fucking sanchez followed by a spanking until the break of raw.

  5. The 3rd world called, they want your job, bitches.
    Holy shit, Canada is becoming more and more like Amerika everyday. I’m really sorry, Canadians. I guess that evil shit is global; no one is spared the depredations of capitalism.

  6. It’s unacceptable immigrants from India are replacing Canadians!

    But, as an American, I support as much immigration from Mexico as we can take, and then some. Mexico is a totally different situation from India. They’re doing jobs Americans don’t want to do and that will never ever ever ever change. Anyone who disagrees with me is a racist slut pig whore.

    • I disagree, because if Americans had to do those jobs, they would. There are plenty of laboring jobs I would be doing if only I could compete with foreign laborers. But I need an adequate living wage, respect on the job, and good working conditions. It’s not right for immigrants to come in and destroy the livelihood of fellow workers. I wouldn’t think it’s right if I went to their country, took their jobs and drove wages and work conditions down. You wouldn’t say it’s right for someone to be a scab, would you? Workers have to stick together to demand respect. Otherwise, they’ll keep us in slavery.

      • Bluebird_of_Fastidiousness | Apr 7, 2013 at 11:58 pm |

        Americans don’t remember what dignified work is. They forgot, by and large, in the last century as most families were shoved off the farm. Commodity manipulation and machination led to debt, then inexorably into default. The kids moved to the city, ever thankful to leave the fruitless drudgery behind. They all became dog walkers to pay for their eggs in the store. That sneaking suspicion that their lives might be pointless goes away after a couple weeks on the prescription they saw on tv. Side effects may include complacency. Ask your doctor.

        The same market forces that so degraded Americans has moved south and corrupted Mexico. NAFTA and terminator seed GMOs have obliterated subsistence farmers and the communities they support. They come north out of shear desperation. Obesity and depression are rising in the immigrant population. They’re achieving the American nightmare.

        The milk this system offers is a bitter poison. Some mistake it for sustenance. There’s no accounting for idiocy. The dark nourishment one receives is at once addictive and appalling. It’s the blood of your brothers. Then it’s their turn to feed. We’re all diminished until there is nothing left.

        • I’m not saying I think immigrants shouldn’t work here. I think they should just not drive wages and work conditions down for everyone else. that’s not right.
          there is still plenty of dignified work for those willing to do it. hell, I shovel shit at local farms. I feel that’s dignified enough for me.
          dignity and respect are rarely just given. mostly, you gotta fight for it and demand it. it’s important though, to also be humble. most people think they’re just shit and everyone else is just shit, too. either they numb this feeling away or compensate and puff themselves up. either way, they’re not asking for what they truly deserve, as living beings made in Gods image.

          • I get exactly what you are saying, and I completely agree. I would like to note that it’s the business owners that lower the wages and working conditions though.

    • I am willing to do back breaking work if I can make a comfortable living doing it. I did it for years, sometimes buddying up with the latinos. They know all the tricks to do things faster and better.

      As for Canada. Sometimes taking on immigrants to do the work can be a problem. I witnessed this a few times. Once in Southern Minnesota, where the churches sponsored people to come and work, but then they wouldn’t stop coming. Same with Western Wisconsin and the Somalians. I have nothing against them, but it doesn’t seem like they are interested in assimilating.

      Also there are gang issues and such that comes along with being poor. Another time when I was working as a grain inspector for evil corp, there is a farm that sponsors white South Africans. They work them guys to the bone, to get paid little and eventually shipped back home. I think many of them were shipping their cash to their family any how.

  7. disqus_29yMYE2yNY | Apr 8, 2013 at 1:59 am |

    Lets all race to the bottom shall we? FUCK RBC! And Fuck this distopian capitalist nightmare we are all living in right now!

  8. ParanoidCoast | Apr 8, 2013 at 12:26 pm |

    RBC is a crap bank anyway. Withdraw your money and open an account at a credit union. If they don’t want Canadians working for them then I guess they don’t want Canadian’s money.

  9. Douglas D | Apr 8, 2013 at 11:56 pm |

    I live in BC Canada – all the A&W and Dairy Queens are people from Philippines, literally people hired from the Philippines

  10. Another step towards breeding pathetic levels of dependence to keep this system chugging along. lol.

Comments are closed.