Being from Canada, interested in technology and the markets, and a privacy advocate, BlackBerry, formerly known as Research In Motion (RIM), has been on my radar for a number of years, so I would like to add my two cents regarding its demise (2, 3, 4, 5).
The two most important things we need to keep in mind about the “timeline of the company from RIM to Blackberry” are that: first, “when phone systems failed in New York and DC on 9/11, it was the BlackBerry network that provided backup communication”; second, contrary to popular belief, apps were never meant to be the feature selling point for its products, it was its security and privacy, the way it encrypted communication across its network that made it the only game in town.
In 2010, when governments threatened to “block encrypted BlackBerry corporate e-mail and messaging services if its security agencies were not granted access to them”, BlackBerry’s reply was:
“RIM also said it has drawn a firm line by insisting that any capabilities it provides to carriers for ‘lawful’ access purposes be limited by four main principles: Such access has to be legal, it must not exceed access imposed on RIM’s competitors, it does not change the security architecture for Blackberry enterprise customers, and does not require a country-specific deal that does not conform to RIM’s global standard for lawful access.”
Unfortunately, I haven’t heard or read a single word about this from the pundits on mainstream media, that BlackBerry’s selling point was its guarantee to privacy, i.e., its network was so secure that even BlackBerry didn’t have access to its users emails, which made the company what it was.… Read the rest