In our recent poll about the most hated companies, Monsanto was the overwhelming choice of disinfonauts with a landslide 40% of well over 1,000 votes. However, The Verge is profiling Comcast (5th in our poll with just 5% of votes) as America’s most hated company, asking “What happens when the most unpopular company in the US merges with the runner-up?”
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Comcast’s corporate headquarters, Comcast Center, is the tallest building in Philadelphia. It’s covered in mirrors, which makes it the perfect metaphor for the company, one former employee says; no matter where you go, the glare is in your eyes.
It seems a lot of people share that sentiment.
Comcast earned Consumerist’s “Worst Company in America” title twice, first in 2010 and again this year, 2014. It ranks at the very bottom of the American Consumer Satisfaction Index, underperforming even the rest of the cable industry, where “high prices, poor reliability, and declining customer service” are endemic.