Meet the people who keep graphic and vulgar videos off YouTube and out of your Facebook feed. It’s a thankless task with meager pay.
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The campuses of the tech industry are famous for their lavish cafeterias, cushy shuttles, and on-site laundry services. But on a muggy February afternoon, some of these companies’ most important work is being done 7,000 miles away, on the second floor of a former elementary school at the end of a row of auto mechanics’ stalls in Bacoor, a gritty Filipino town 13 miles southwest of Manila. When I climb the building’s narrow stairwell, I need to press against the wall to slide by workers heading down for a smoke break. Up one flight, a drowsy security guard staffs what passes for a front desk: a wooden table in a dark hallway overflowing with file folders.
Past the guard, in a large room packed with workers manning PCs on long tables, I meet Michael Baybayan, an enthusiastic 21-year-old with a jaunty pouf of reddish-brown hair.