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‘Outside-Insourcing’: Royal Bank of Canada Employees Replaced with Lower Paid Foreign Workers

image courtesy physis3141

Outsourcing jobs to lower-paid workers in lesser developed countries (LDCs) has been a standard practice of big business for some time. Now, the Royal Bank of Canada is beginning the process of “outside-insourcing.”

At the end of April, 45 tenured employees of the Royal Bank of Canada will be terminated and replaced with immigrants from India who have arrived in Canada since the start of the year. The to-be fired employees are currently training their lower-paid replacements in how to do their jobs, one of their last official duties before being let go. RBC currently outsources some call center responsibilities to India, however, the jobs in question cannot be performed remotely, which is why the bank has used Canada’s liberal immigration laws to import non-Canadians to work on-site.

The new workers were recruited by IGATE, which specializes in importing workers from LDCs to developed countries so companies can replace their higher-paid workers with employees who have lower salary expectations.… Read the rest

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