As new organisational forms emerge, much managerial administration undertaken by large organisations is being shown to be a waste of time and money. Generally, networked computers can do these tasks far more effectively, fairly and consistently than human managers.
This is changing best practices rapidly, and organisations that do not respond, by reducing administrative overheads, are being left behind by those that do.
One defence of the human manager is her or his capacity for empathy, and yet organisations everywhere are rife with interpersonal strife – bullying, victimisation and low morale. If human managers exist primarily to ensure happier workplaces, they are failing at this basic task.
Are we at the dawn of an age without managers and, if so, could this be a very good thing?